How do I view My BT bill?
If you already have a BT ID, you just need to log in at www.bt.com/mybt. It’s the quickest and easiest way to get your BT bill.
How do I contact BT billing?
Deal with bills
- 0800 800 152. Monday-Friday 08:00-18:00 and available 24/7 for lost or stolen SIM’s. If calling from abroad, use +441635 691702. MiCloud UC and CC billing enquiries.
- 0800 065 6065. Monday-Friday 09:00-17:00. All other billing enquiries.
- 0800 800 156. Monday-Friday 08:00-18:00 and Saturday 08:00-17:00.
How do I check My BT landline usage?

Once you’re logged in to My BT with your BT ID:
- Click on Billing & Usage, then Usage.
- You’ll be shown an overview of usage across all of your products, such as your phone line, broadband, TV and mobile. You can see itemised information by clicking on See details.
- You’ll now see the itemised information.
How can I pay My BT phone bill online?
You can pay your BT Bill by: Direct Debit. online supported payments (Apple Pay, Google Pay, PayPal or debit/credit card) MY BT App (Apple Pay, Google Pay, PayPal or debit/credit card) though options may vary with software.
How can I check my phone bill?
At any time you can go to your phone service provider’s website to view your ongoing usage, and you can also use it to view your latest bill and even past bills. Phone service providers also give you the choice to completely stop your paper billing and do everything electronically.
What is BT bill?

Your bill will list each BT product you have, and the plan or package you are on. ‘Regular charges’ are the fixed price of your product each month, including your plan and add-ons, for example, extra minutes or data boosts. You’re charged a month in advance. This is the amount you owe for the month.
What is BT BritBox?
BritBox is an on-demand streaming service for UK TV boxsets. Watch shows from the BBC, ITV, Channel 4 and Channel 5 in one place and ad free.
How do I contact BT in an emergency?
To report any of the following, please call us on 0800 023 2023 (option 1):
- Damaged underground cables (typically caused by mechanical diggers in built-up areas)
- Loose cables or cables dangling from telephone poles.
- Damaged green cabinets or cabinets with open doors.
- Damaged telephone poles.
What is BT bill in UK?
It includes package price for the month ahead, extra charges and purchases and any deductions, for example, discounts. Pay your bill. Your bill will list each BT product you have, and the plan or package you are on.
How can I speak to someone at BT in the UK?
BT’s customer service team is on 0800 432 0137. You can also complain via online chat or e-form here – you’ll need your customer account number.
Can I get an Itemised bill from BT?
Yes, if you have an online bill you can see all calls made on your current bill. Register for online billing at My BTby creating a BT ID. You’ll need your email address and account number, which you’ll find at the top of your latest bill.
Can I pay a phone bill with a credit card?
You can typically pay your cell phone and cable/internet bills with your credit card. And some utilities will let you do it without charging a convenience fee. Companies that let you pay your bill by credit card typically enable you to make a payment either online or over the phone.
How do I Pay my BT landline bill?
You can use a BT payment card to pay your bill at any PayPoint outlet. You’ll need your bill and bar-coded payment slip. Please keep your receipts. You can make part-payments towards your bill too, as long as you pay the full amount by the date requested on your bill. Contact us at 0800 800 150 from your home landline.
How do I make an adjustment to my BT Bill?
We automatically adjust your payments if you’re paying for more or less than you’ve used. Pay your bill on My BT with a debit or credit. You can make a payment without logging in if you don’t have a My BT account. Call 0800 44 33 11 to pay your bill by phone with a credit or debit card.
What happens if I Don’t Pay my BT Bill?
You can pay your BT Bill by: You’ll get charged £7.50 if you don’t pay your bill. Contact us as soon as possible at 0800 0800 150. We may disconnect or restrict your service, or charge you, if you don’t pay your bill. Set up a Direct Debit in My BT (or call us on 0800 44 33 11).
How do I pay my electricity bill by phone?
By phone Call 0800 44 33 11 to pay your bill by phone with a credit or debit card. It might be helpful to have your bill when you call.